Privacy Policy

The Kreative Kiln (“we”, “us”) is a pottery studio at 844 S 800 W #201, Pleasant Grove, UT 84062. This policy covers this website. Questions about it can go to hello@kreativekiln.com or (833) 775-6245.

When you book a class. Your name, email address and phone number, the class and session you chose, how many people, and whether you agreed to marketing emails (with the wording you agreed to). We also record how you found us, if your visit carried that information: the ad or campaign tags in the link you followed, the website that sent you, the first page you landed on, and your browser type.

When you send us a message or a private-event enquiry. Your name, email address, and what you tell us, such as your group size, preferred date and occasion.

On your own device. To connect a booking with the ad or link that brought you here, the site keeps a small note of those campaign details in your browser's local storage. It stays on your device, and you can clear it by clearing this site's data in your browser.

Payment happens on our booking system, Acuity Scheduling, not on this website. We never see or store your card details. Acuity handles your booking and payment under its own privacy policy.

• To book you in, and to contact you about your booking, class or piece.
• To answer your messages and enquiries.
• To understand which ads and pages bring people to the studio, so we spend less on the ones that don't.
• To send studio news, only if you ticked the box that says “Email me about new workshops and studio news. Unsubscribe anytime.”. Every email has an unsubscribe link.

We do not sell your information. It is stored and processed by the services that run this site and our bookings: Google (Firebase and Google Cloud, which host the site and store form submissions) and Acuity Scheduling. We may also share information when the law requires it.

We keep booking and enquiry records for as long as we need them to run the studio and keep accurate records, and delete them when we no longer do. You can ask us to delete yours at any time.

• Ask us what we hold about you, or to correct or delete it, by emailing or calling us.
• Unsubscribe from studio news with the link in any email.
• Clear this site's stored data in your browser settings at any time.

This website is meant for adults booking for themselves or for their families. We do not knowingly collect information from children under 13. If you think a child has sent us their details, contact us and we will delete them.

If we change what we collect or how we use it, we will update this page and the date at the top.